Troubleshooting
Articles in this collection
- Why did my song get a disapproval for copyright infringement?
We have a rule that every song that is sent in must not violate anyone's copyright in any way. Keep the following in mind if you want your song to be approved quickly:You will be in charge of all of the rights to your song.Your song doesn't use a
- What if my release is live on the wrong artist profile?
Sometimes the stores have a hard time matching releases to the correct profile if multiple artists share the same artist name. If your music is showing up on the wrong artist profile on any store or streaming platform, we need to reach out to the
- Why is my release missing from some stores or streaming platforms?
If your music is missing in a store/platform but is already out on others, it is most likely still being processed in that store/platform.If it’s been a while, we’d be happy to check on your release. Just submit a request and include the UPC code
- Why aren't my songs on all services?
We send out every release to the selected services. In some cases, it is ultimately up to the music service whether they accept the content. This doesn't mean that all of these services have rejected your music, as many of these services have lim