What are the sending/receiving limits?
In order to prevent abuse and to protect our email servers' reputation, we have put fair-usage limits in place for each accounts tier.
Please note that on Premium / Business accounts, these limits can sometimes be lifted upon contacting us at support@improvmx.com after we've clarified your use case.
Free accounts
Receiving: 500 emails / day
Sending : 0
Premium accounts
Receiving : 15,000 emails per domain / day
Sending: 200 emails per account / day
Business accounts
Receiving: 100,000 emails per domain / day
Sending: 2,000 emails per account / day
What happens if I exceed the limit?
When a domain encroaches the daily limit, you will receive an automated email notice informing you of the issue. If / when the domain exceeds the limit, ImprovMX will cease processing mail for that domain until roll-over at 00:00 UTC. All mail received after the quota is reached will be returned to the sender with a notice of the account being over quota and a "please try again later" note.
Still have questions?
If you have any other queries please get in touch with our support team.