ImprovMX employs a basic layer of spam protection on the system level using the industry standard Spam Assassin software.
We are continually monitoring and adjusting the filtering criteria in order to provide the optimum experience for our users.
The spam filter can't be adjusted on a per-account basis but you can download your spam-failed emails by adjusting the privacy setting in your ImprovMX Dashboard at app.improvmx.com.
There is more information about changing your privacy settings here.
Still have questions?
If you have any other queries please get in touch with our support team.