How to configure your domain with Squarespace DNS for use on ImprovMX
To configure the Squarespace DNS for ImprovMX, you will need to add two MX and one TXT records. Learn how to do this by following our detailed step-by-step guide:
Add the first MX record
Go to your ImprovMX dashboard at https://app.improvmx.com then locate the domain in question (we will use piedpiper.com for this example) and click on it to enter the domain settings menu.
Scroll down to the MX entries section. This shows the two MX records you will need to create on your DNS control panel. Click on the value at the right hand side - this will copy it to the clipboard for use in the next step.
Log in to Squarespace and go to the Domains page. Click on the domain you will be configuring with ImprovMX. Then, from the menu, click on DNS.
Scroll down to the Custom records section. Then, click on the Add Record button.
Click on the Type dropdown. Then, choose MX from the dropdown.
In the Host field, enter @. Then, in the Priority field, enter 10.
In the Mail Server field, paste the value you copied to the clipboard earlier.
Click on the Save button. You have successfully added the first MX record. Now, you will need to add a second MX record.
Add the second MX record
Go back to the ImprovMX dashboard and click on the 2nd MX record value to copy it to the clipboard.
Go back to Squarespace and click Add Record again.
Click on the Type dropdown. Then, choose MX from the dropdown.
In the Host field, enter @. Then, in the Priority field, enter 20.
In the Mail Server field, paste the value you copied to the clipboard earlier.
Click on the Save button.
Almost there! Now, you just need to add one last TXT record.
Add a TXT record
Go back to the ImprovMX dashboard and look for the SPF records section. Click the Recommended Value to copy it to the clipboard.
Go back to Squarespace and click Add Record.
Click on the Type dropdown. Then, choose TXT from the dropdown.
In the Host field, enter @. Then, in the Text field, paste the value you copied earlier.
Click on the Save button.
That's it! Now, you just have to wait for the DNS changes to propagate, which can take up to 48 hours, although normally much sooner. Once our system has detected the DNS changes, we'll notify you, and you'll be ready to go!
If you're feeling lucky you can try going back to the ImprovMX dashboard and clicking Check Again in case the changes are picked up straight away.

The domain will show Email forwarding active when the DNS changes have propagated successfully.

Still have questions?
If you have any other queries please get in touch with our support team.